Sales FAQs

Are renewals/subcriptions available ?

Our licences are perpetual and 1 year maintenance (support & upgrades) is included. We don't offer subscriptions/auto renewals. You can however request to extend the maintenance by one year at a time with a 15% renewal discount. Please contact us to get a renewal coupon.

How does maintenance work ?

Maintenance is valid for 1 year, and includes a download link and access to https://support.itefix.net

Download link will always point to the latest version available. That way, you can keep your installations up to date.

 

What are licensing terms ?

Our licenses are perpetual (non-expiring), authorizing the customer to use a specific version of the software indefinitely. The license is paid for once and does not need to be renewed.

 

What do I get upon a successful purchase ?

Upon a successful purchase, you will receive an e-mail with the deliverables below:

  • Download link. This link will always point the latest version available.
  • License key
  • Access to https://support.itefix.net by your e-mail address

Access to downloads/support system will expire after the maintenance period purchased.

What options are available for resellers ?

As a reseller you can buy the product via our webshop You can then provide an alternative delivery e-mail of your customer to send license keys, login and download information.

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