Upon a successful purchase, you will have an itefix.net account with access to our support ticket system for the duration you selected during the purshasing. In addition, your web account will have an active download link for the same duration (Files tab). This link will be updated when a new version is released. That way, you can keep your installations up to date.
As a reseller you can buy the product via our webshop, by selecting the Reseller option. You will then be asked to provide an e-mail of your customer to send license keys, login and download information.
Our licences are perpetual and it is possible to purchase maintenance (support & upgrades) up to 3 years, meaning that we don't offer renewals or subscriptions. You need to purchase the product with a desired maintenance duration upfront.
Buy the same product multiple times with the same quantity and a desired sum of maintenance options combined. For example, 5 years maintenance for Copssh can be purchased by purchasing maintenance for 3 years and 2 year together.